Thank you for choosing our product. To ensure your shopping experience goes smoothly, we provide a simple payment policy. We offer PayPal and support Visa, MasterCard, Discover and American Express. You can checkout by selecting the payment method that best suits you based on your preferences.
Payment Process
- Adding items to your shopping cart: When you browse our website, you can click on items that interest you and add them to your shopping cart.
- View the shopping cart: When you are ready to check out, you can click the shopping cart icon to view the items you have purchased and make sure the quantity and specifications are correct.
- Checkout: After confirming your order information, click the “Checkout” button.
- Fill in the shipping information: Enter your shipping address and contact information so that we can deliver the goods to you accurately.
- Select payment method: On the payment page, select the payment method you wish to use.
- Complete payment: Depending on the selected payment method, you will be directed to the corresponding payment platform to complete the payment process.
- Order Confirmation: After successful payment, you will receive an order confirmation email containing the order number and transaction details.
What should I do if I can’t pay?
If you encounter any problems during the payment process, you can try the following steps:
Check payment information: Make sure the payment information you enter is accurate.
Refresh the page: Try to refresh the payment page and make the payment again.
Change your payment method: If you have trouble paying with a credit card, you can try paying with PayPal.
If the above steps do not solve the problem, you can contact Quinzell Deshields at [email protected]. We will assist you as soon as possible.
How to cancel an order?
You can find the details of your paid orders in your account. You can cancel your order within 30 minutes of placing it. If it exceeds 30 minutes, you need to contact Quinzell Deshields by sending an email to [email protected] to cancel the order.
The refund will be fully refunded to your payment account within 1-2 business days after the order is canceled. The exact refund time depends on your payment method.
If the order has already been packed and shipped: the order cannot be canceled. You can refuse to sign or apply for a return after receiving the package. The resulting return shipping charges and other additional costs will be borne by the customer.
How long is the return validity period?
In order to protect your rights and interests, we have set the return validity period to 7 natural days. The return validity period starts from the day you receive the item.
How long does it take to receive a refund?
The refund will be credited to your payment account within 1-2 business days. To check the status of your refund, please check your PayPal account.
Refunds for canceled orders: A full refund, including the $6 shipping fee on the customer’s first payment.
Refund for returns: A partial refund, excluding the $6 shipping fee on the customer’s first payment.
If you encounter any problems during the payment process or have any questions about the payment policy, you can contact Quinzell Deshields by sending an email to [email protected] or calling +(1)(607) 446-3131. We will be happy to answer your questions.
